PRODUCTS ROOMS Manufacturers & Designers Highlights Offers Info Showrooms

Dear all,

Against the background of the ongoing situation, an update on the current status of our services, opening times and delivery times.

SMOW ONLINE SHOP:

The smow online shop service team can be contacted as normal during our regular office hours by phone and email. Regardless of an increase in home office, orders will continue to be processed as before. However, due to the current high volume of orders, there may be delays in processing and shipping times. Our distribution centre is staffed and operational. The packaging and shipping of parcels and freight forwarding consignments is carried out under strict hygiene regulations. Deliveries of goods from our suppliers are being accepted.

At present, there may be increased delivery and information delays on the part of our manufacturers. This may be due to the following supply chain, production and service challenges:
- Increased order intake
- Capacity issues due to the Covid-19 outbreak in production facilities
- Logistics and transport constraints
- Longer delivery times for raw materials and components
As soon as we have concrete delivery information, the delivery times on our site will be adjusted accordingly. Our customer service informs you as individually and in detail as possible about your orders.

Delivery times may differ from those stated on our website: our logistics partners are also affected by the current measures. At present, one to two days of extended delivery time can be expected for freight forwarding deliveries.

Should you have specific enquiries, please contact us:
Telephone: +49 341 22228822
Email: service@smow.com

SMOW STORES

Depending on the regional regulations, our stores are open again. Please contact the store of your choice for information on current opening hours. In any case, we are available for you by phone and e-mail. We prepare quotations, take orders and discuss your orders or planning projects.
You can find specific information on the individual locations here:

SMOW BERLIN
Store open in accordance with current regulations
Contact: Telephone 030 321 80 21 or Email berlin@smow.de

SMOW CHEMNITZ
Store open in accordance with current regulations
Contact: Telephone 0371 433 03 43 or Email chemnitz@smow.de

SMOW DÜSSELDORF
Store open in accordance with current regulations
Contact: Telephone 0211 735 640 70 or Email duesseldorf@smow.de

SMOW FRANKFURT
Store open in accordance with current regulations
Contact: Telephone 069 850 92 30 or Email frankfurt@smow.de

SMOW FREIBURG
Store open in accordance with current regulations
Contact: Telephone 0761 217 110 80 or Email freiburg@smow.de

SMOW HAMBURG
Store open in accordance with current regulations
Contact: Telephone 040 767 962 00 or Email hamburg@smow.de

SMOW KEMPTEN
Store open in accordance with current regulations
Contact: Telephone 0831 540 747 12 or Email kempten@smow.de

SMOW KONSTANZ
Store open in accordance with current regulations
Contact: Telephone 07531 137 00 or Email konstanz@smow.de

SMOW COLOGNE
Store open in accordance with current regulations
Contact: Telephone 0221 933 80 60 or Email koeln@smow.de

SMOW LEIPZIG
Store open in accordance with current regulations
Contact: Telephone 0341 124 83 30 or Email leipzig@smow.de

SMOW MUNICH
Store open in accordance with current regulations
Contact: Telephone 089 6666 31 44 or Email muenchen@smow.de

SMOW SCHWARZWALD
Store open in accordance with current regulations
Contact: Telephone 07721 992 55 20 or Email schwarzwald@smow.de

SMOW STUTTGART
Store open in accordance with current regulations
Contact: Telephone 0711 620 090 00 or Email stuttgart@smow.de

USM × SMOW STUTTGART
Store open in accordance with current regulations
Contact: Telephone 0711 217 474 00 or Email stuttgart@smow.de

Call us, mail us, stay healthy, stay responsible!

Updated: 21.04.2021