Best Price Guarantee
With our Best Price Guarantee, we promise that you will receive all items in our shop at the best available price. In other words, if you see an item from our range at another retailer at a lower price, we will match their price.
How it works
Order the article as normal with us and specify when ordering, in the message box provided, the direct link to the cheaper offer. After we have checked and approved the indicated offer, you will receive an order confirmation at the corrected price. In case of doubt, please contact our customer service in advance.
The Best Price Guarantee is only valid for the products in the same variation as featured in the smow assortment. Excluded from the Best Price Guarantee are used goods, plagiarisms, sales and auctions. Flat-rate discounts (such as "10% on everything") and offers shown at price comparison sites are not relevant. In order to ensure the comparability of the offers, the Best Price Guarantee applies only to in-stock and/or immediately deliverable goods offered by companies based in Germany. A claim in terms of the Best Price Guarantee can only be registered directly during the ordering process. Unfortunately, we cannot take this into account after the order has been confirmed.
As a precautionary measure we would like to point out that the Best Price Guarantee is a voluntary service provided by smow. Applicable legal regulations and your rights as a consumer remain unaffected.