PRODUCTS ROOMS Manufacturers & Designers Highlights Offers Info Showrooms

Our advantages at a Glance

Free Delivery

Within Germany, as well as to Belgium, Denmark, France, Luxembourg, Austria and the Netherlands, we ship free of charge with our standard delivery service.

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Large selection of in-stock items

Many of our products are available in their standard versions for immediate dispatch, and are generally delivered, depending on destination in between one and four days.

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Same day dispatch

Products that are marked as available on the website and ordered before 12 noon will be dispatched that day.

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USM Assemble Service

On account of our large USM stock, we can offer a wide range of in-stock USM configurations, individual orders are generally assembled within 1-2 business days and subsequently dispatched.

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3 % Discount for advance payment by bank transfer

Pay via classic bank transfer and secure a 3 % advance discount, or choose between payment by credit card, PayPal, Sofortüberweisung, invoice or financing.

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30 day right of return

The product you selected does not meet your expectations? No problem, unused products can be returned or exchanged within 30 days. The statutory period of revocation and statutory claims for defects remain unaffected by this extended time regulation.

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Best Price Guarantee

Should you find our products at a lower price elsewhere, we will match that price.

More about the smow best price guarantee

Personal service

Any questions? Monday to Friday we usually respond to all questions and requests within 24 hours. Simply write to us via service@smow.com, use our contact form. Alternatively call us during our service times, Monday to Friday from 8 am to 6 pm on +49 341 2222 88 22. In our smow stores, you can also get personal on site help from Monday to Saturday.

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Testing & consultation in the store

In the smow stores you can experience a wide range of furniture and get personal advice. Either call in advance to find out if your favorite furniture is currently available, or let yourself be inspired by the changing on-site presentation.

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Project planning & furnishing advice

We are happy to advise you on your furnishing project and support you individually - from planning to implementation. Whether residential, office or public area, your project will be realised by our architects or interior designers in a smow store on site or via the online shop. You can reach the smow planning department from Monday to Friday between 10 am and 5 pm on +49 341 2222 88 66 or via email at projekt@smow.com.

Our planning services

Product search, spare parts & repairs

We can find your desired article and/or order any product from the manufacturers in our portfolio for you. If your furniture requires a repair, we can order the appropriate spare parts and/or oragnise the repair.

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Colour and material samples

You are unsure which colour best suits your decor? Within Germany, we will gladly send you up to 3 material samples to try out at home. If available, material samples can be requested directly on the product page.

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USM Bespoke

Neben den beliebtesten USM Standardvarianten, die Sie in Farbe und Ausstattung Ihren Anforderungen entsprechend anpassen können, haben Sie die Möglichkeit, Ihr USM Möbel bei smow auch individuell nach Ihren Vorstellungen zu planen: Entwerfen Sie Ihr Möbel ganz einfach selbst in unserem oder lassen Sie sich von unseren geschulten USM Mitarbeitern eine virtuelle Planung Ihres Wunschmöbels anfertigen. In addition to the most popular USM standard variants, which you can adjust in colour and accessories according to your requirements, smow offer you the opportunity to design your USM furniture according to your ideas: Design your furniture easily in our USM configurator or have our qualified USM experts prepare a virtual plan of your desired furniture.

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Licensed design originals

We work exclusively with manufacturers who distribute design originals - that is, who have acquired the necessary licenses and trademarks of the author and are authorized to produce and distribute a specific design. Original design classics are high-quality, stable in value, durable and are distributed in the sense of the author.

The Original

Transparency

Through striving to make our online shop and ordering process as simple and clear as possible, we at smow are constantly working to provide you with a transparent shopping experience. After we receive your order we will keep you informed about all steps, including the current estimated delivery time.

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Security & Privacy

For a carefree shopping experience, we provide you with SSL encryption, a secure transmission method when processing your user data and store your data exclusively in accordance with the EU General Data Protection Regulation (GDPR).

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Satisfied Customers

Whether in the smow online shop or in the smow stores, our customers’ testimonies express a satisfaction with our products, short delivery times and friendly customer service.

smow @ Trusted Shops

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