Up to 30 years of warranty on Vitra design classics
You have decided on an original from Vitra? Excellent choice! Vitra products are durable, stable in value and can be passed on from generation to generation: highest quality standards which enable Vitra to grant an extended manufacturer's warranty of up to 30 years on selected design classics. To qualify for the extended warranty, the following conditions must be met:
• Purchase after September 1st 2020
• The product was purchased from a certified Vitra dealer
• The product is applicable for extended warranty
• Registration of the product within three months of the date of purchase
Which Vitra furniture is eligible for registration?
10 year guarantee (limited to private use at home) for:
Eames Shell Chairs
Standard & Standard SP
30 year guarantee (private and business use) for:
Eames Aluminium Chairs
Soft Pad Chairs
Vitra guarantees that the above listed products will be free from defects in terms of materials and workmanship for the specified guarantee period as from the date of purchase.
Questions and answers about the Vitra manufacturer's guarantee
Your new Vitra furniture is included in the above list and meets all the criteria? Then you're good to go. To further smooth the process we have summarised the most important questions and answers concerning registration for you. Further information is available directly from Vitra.
How does the registration for the Vitra manufacturer warranty scheme work?
On the Vitra Warranty page the registration is explained step by step. It only takes a few minutes.
Where can I find the product ID number I need for registration?
With every purchase you receive a product leaflet with a sticker on which is printed the product ID. Each product ID is only assigned once. Please note that each product can only be registered once.
I have not kept the proof of purchase, do I need it for registration?
Yes, you need the proof of purchase or the invoice from your Vitra dealer.
Can I still register my Vitra furniture after the three-month period has expired?
Registration must take place within three months of purchase. If you have exceeded the deadline, you can upload the proof of purchase and a photo of the product on the registration page using the "I can't do either of the methods" option. Your details will then be checked individually.